If you are someone who likes interacting with people and solving their problems, then having a career in consumer services will be the best option for you. There are a variety of examples of consumer services that you can see around you. However, to have a fulfilling consumer services career, you will surely need to know of the best-paying jobs in consumer services.
In this article, you will get a brief overview of consumer services in general, and you will mainly know about the top fifteen consumer services jobs that you must look out for. This is extremely helpful for you if you are looking for a career in consumer services. No matter how you are planning to gather career experience, having a long career in consumer services will definitely help you in the long run.
A Career In Consumer Services: Is It Worth It?
If you are the type of person who knows how to communicate with people and has a lot of patience in dealing with them, having a career in consumer services will be the best option for you. Apart from that, there are a lot of options when it comes to types of jobs in consumer services. Furthermore, there are many jobs that are flexible as well and will help you to grow.
In addition to this, many people come to consumer services to build their careers so that they can jump into another great career in a different industry. According to Forbes, “By investing in the right training and technology, companies can transform customer service roles into the perfect career—especially for an endemic-era workforce that values autonomy, flexibility, and growth.”
Do The Best Paying Jobs In Consumer Services Offer Opportunities To Make Money?
Realistically, at the start of your career in consumer services, you will need to start with a low salary at the start. But, as you grow through the career, your salary will increase in multiples. If you start as a consumer service agent, your average salary in the US will be $22,360. However, as you move into customer support and services in the industry, you will get around $34,580 to $57,686, depending upon the position you hold.
However, there are many chances for growth in consumer services. You can either directly deal with the problems of customers, or you can become a manager and can lead a team of customer service professionals. If you are a writer, you can also specialize in that area to write useful content for enhancing the marketing processes of the company you are working for. On the other hand, you can also specialize in a particular product or service and offer technical services to customers.
The Best Paying Jobs In Consumer Services
With a career in consumer services, you will be able to work with customers directly and be able to solve their problems. However, having a better idea of the career paths in consumer services will be quite useful for you. The following are the best-paying jobs in consumer services that you must know of:
1. Technical Support Executive
Here, you will need to have a degree in computer science or a related field. Here, you will operate computer programs and resolve problems in software as per customer demands.
2. Guest Service Agent
A guest service agent basically helps customers to get access to hotels, vehicles, or rooms. Furthermore, such agents also answer the queries of customers and resolve their complaints as well.
3. Chief Customer Officer
Here, you will need to work up in the hierarchy to ensure enhanced customer service, and you will have to report to the higher authorities about customer service performance.
4. Customer Service Manager
As a customer manager, you will have to oversee the experience of the customer and also handle teams of customer support executives while achieving targets.
5. Account Manager
As an Account Manager, you will be responsible for overlooking and supervising everyone who is working on an account. This is to make sure that they achieve all the desired outcomes of the business.
6. Personal Concierge
Personal concierge mostly works with busy and wealthy people and celebrities, as they schedule everything for the employer and also run errands for them.
When you walk into any business facility, hotel, or restaurant, this is the first person you meet with. Furthermore, a receptionist also answers phone calls from customers.
8. Bank Teller
In this career, you will have various opportunities to communicate with others and also learn the process of banking. This is a great step if you want to have a career in the banking industry.
9. Customer Representative (Call Center)
This is one of the most popular jobs when it comes to consumer services. Although an entry-level position, there are a lot of chances for growth, as you will directly deal with customers by phone.
10. Online Chat Support
Here, you will need to sit in front of a computer and answer all the questions and queries of the customers. However, to operate in this position, you will need to go through rigorous training.
Here, you will need to greet the guests of a business or a restaurant and enhance the experience of the guests so that they feel comfortable.
12. Flight Attendant
This is a great job for you if you love flying and helping people on flights. The best part of this job is that you will be able to gain a lot of experience and learn a lot in your initial years.
13. Medical Call Center Representative
Here, you will have to be at the receiving end of a call center or a medical center. You will need to deal with complaints and inquiries about purchases and medical operations.
14. Hotel Concierge
If you start as a hotel concierge at the start, you can learn about a lot of the operations of a hotel and move up the ladder. Furthermore, you can also learn from tips.
15. Retail Service Customer Support
When people think about returning an item or have complaints about products and services from a retailer, they call customer support of the retail service for help and information.
Hope this article was helpful for you in giving you an idea of the best-paying jobs in consumer services. These jobs not only have excellent opportunities but are also in high demand. Therefore, if you build your experience in these jobs, you will have a lot of options for getting high salaries. Depending on your skill set, choice, and qualifications, you can choose the best job that works best for you in consumer services. What do you think about these jobs? Share with us in the comments section.